Accessible Student Journey
This full day course will introduce you to accessibility and what it means for an education context. How being accessible can help you attract more students and bring positive reputational impact. This course will provide you with the knowledge to start thinking about how you can transform your student journey to map and deliver a fully accessible student experience from initial application all the way through to graduation.
By the end of this training, delegates should have the knowledge and tools to:
Understand the steps to mapping a student journey
Understand accessibility considerations for a range of interactions between students and institutions (including face to face, online, paper based and other engagement)
Understand how accessibility considerations directly impact a student's experience and how they can be used to improve the experience of all students
Getting a Quote
To get a quote please contact us at email@example.com and provide us with as much of the suggested information listed below to help us quickly provide you with an accurate response.
Below is suggested information that you can include in your request to help us provide you with an accurate quote more quickly.
Which training course you are interested in
How many people you are looking to train
Any specialist requirements or bespoke training requests
Welcome and clarification of learning objectives
Session 1: Accessibility meaning and challenges intro
Accessibility and inclusion terminology
Why accessibility is important in the student journey and how it can directly impact a student's outcome
How it can go wrong examples showcase
Session 2: Mapping a student journey
Mapping the student journey exercise
What interactions do students have before they arrive, during their time and after they leave?
Who is responsible for each of the parts of the journey?
What kind of interactions does this contain (online systems involved, face to face interactions etc.)?
Session 3: Aligning accessibility with events along the journey
Identifying areas for improving accessibility
Identifying accessibility issues with different interactions
Identifying solutions and stakeholders
Session 4: Resources to support improving accessibility
Online resources to help address accessibility issues
Creating your own accessibility guidance
Joining resources up with steps in the journey
Leadership buy-in and starting to promote